Therefore it is incumbent on the State to uphold its duty to protect our people. But in doing so there should be no contradiction between the need to ensure the implementation of the law, the promotion of the security of the country, and the rights and privileges of our people.
At present there are an estimated 1,500 containers of Balikbayan Boxes a month, translating to around 18,000 containers a year, or around 7.2 million boxes. Inspections are made on the basis of actual intelligence of a potential violation or threat. To ensure that this is done in a manner that maximized public safety while assuring the broader public that their boxes are not subject to unauthorized tampering, the President has instructed the Bureau of Customs to immediately do the following:
First, there will be no random or arbitrary physical inspection of balikbayan boxes. Moving forward, all containers of balikbayan boxes should undergo mandatory x-ray and K-9 examination–at no cost to the sender or the OFW. Only in cases where there are derogatory findings from the x-ray or K-9 examination will there be a physical inspection of goods.
Second, in the event of a physical inspection, the Bureau will request that an Overseas Workers Welfare Administration (OWWA) representative or a designated officer of an OFW Association be present, with provisions for CCTV monitoring of the inspection areas.
Employees who violate these protocols and engage in pilferage will be prosecuted and punished. We encourage the public to submit videos and photographic evidence of illegal acts to the Commissioner of Customs.
In this manner we are confident that public concerns will be addressed while enhancing the State’s capacity to fulfill its obligation to our people. In the coming days, the Bureau of Customs will be holding a demonstration or walkthrough of this system for the media so that the public can see how it works.